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È un significato di esperienza collaborativa: otterrai l'esperienza VIP quando crei il tuo ricamo personalizzato della tua memoria!

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IL NOSTRO SCOPO

Hey è Charles!
Amo seriamente i cani e i nostri amici cagnolini.

Con sede in Texas, stampiamo e spediamo tutti gli articoli a livello locale ed etico. Grazie per aver supportato il mio piccolo
Diamo una porzione Tornando ai rifugi non per migliorare la vita e condividere l'amore in un mondo che ne ha bisogno.

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View FAQ

How It Works

1- Place an order: Once you place an order, our designers will take action immediately.

2- Production: Once your design is approved, we will enter production mode, which will take some time

3- The final step of shipping: Once production is complete, your order will be carefully prepared for shipping. Please see our shipping policy for detailed delivery times.

Want to design faster? After adding the product to your cart, select the "Preferred" option. You can also choose different shipping options during checkout.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on the carrier's website to monitor the delivery status of your package.

Can I cancel or modify my order?

For non-customized products, you can cancel your order for free before it is shipped. For customized products, you need to contact us via email atsupport@mystichot.comwithin 2 hours of placing the order to cancel or make changes.

How long does shipping take?

We offer three shipping options:

  • Standard Shipping: 7-10 days delivery, $7.99, free for orders over $79.
  • Fast Shipping: 5-7 days delivery, $19.99, free for orders over $199.
  • VIP Shipping: $29.99, allows us to prioritize your order and ship via fast shipping.

For customized products, please allow an additional 3-7 days for production.

About cancellation and return policy

For non-customized products, you can cancel your order for free before it is shipped. For customized products, you need to contact us via email at support@mystichot.com within 2 hours of placing the order to cancel or make changes.

We support refunds within 30 days. If it is a customized product and there are no product defects or other issues, refunds are not supported. Please refer to our Refund Policy for more details.